FAQ
❓ Frequently Asked Questions
📦 Where do you ship from?
We ship directly from our international fulfillment centers to offer you the best prices. Most orders are processed and shipped within 2–5 business days.
🚚 How long will delivery take?
Delivery usually takes 7–15 business days, depending on your location and local carrier. You’ll receive a tracking number as soon as your order ships.
🔋 Are the LED lights rechargeable?
Yes! All Taveloa LED Light Strips are USB rechargeable, so there’s no need to constantly buy batteries. Just charge, stick, and light up.
🧲 How do I install the lights?
Installation is tool-free. The lights come with a magnetic back and adhesive strip — simply peel, stick, and position wherever you need light.
🌙 Do they turn on automatically?
Yes — the lights use smart motion detection. They turn on when they sense movement in the dark, and auto shut off after 15–20 seconds of no activity.
🧼 Can I use them in the bathroom or outdoors?
The lights are suitable for dry indoor areas like wardrobes, hallways, kitchens, and bedrooms. They're not waterproof, so we don’t recommend outdoor or bathroom use.
🧾 What is your return policy?
We offer a 30-Day Money-Back Guarantee. If you’re not satisfied with your product, contact us at shoptaveloa@gmail.com and we’ll make it right.
📧 I have another question — how can I contact you?
Easy — just shoot us an email at shoptaveloa@gmail.com. We usually respond within 24 hours.